Bank Of Questions Of Professionalism In Nursing | Nursing Level 4 First Year

POSSIBLE QUESTIONS OF PROFESSIONALIMS IN NURSING | NMT LEVEL 4 | FIRST YEAR NURSING

Below Are Collection Of Questions Of PROFESSIONALIMS IN NURSING That  Questions Is Collected From Different Place There Is From Cats, From National Examination, End Of Semister, And Previously Past Paper.!

· What is customer care?

· What are the principles of customer care?

· What is the difference between internal and external customer?

· What are the nurses’ roles in ensuring good customer care?

· What are the customer’s needs and problems?

· What factors influence customers’ satisfaction?

· What are the elements of customer relation management?

· What are the benefits of customer relation management in health care?

· What is the definition of customer service?

· What are the strategies of provide patients with greater customer service?

· What are common area requiring patient advocacy?

· What are the steps of advocacy in nursing care?

· What are the Patient’s rights in receiving nursing care?

· What are the nurse’s rights in providing nursing care?

· What are the issues which need to be addressed in relation to advocacy of patients’ / clients right?

· What is the main goal for advocating patient/client rights?

· What strategies which can be applied to advocate patient/client rights?

· What are the qualities of a professional nurse?

· What are the elements of code of ethics for nurses?

What are the moral principles applied in nursing practice?

· What is the importance of legislation in nursing practice?

· What are legislation guidelines in Tanzania?

· What is beneficence?

· What is maleficence during nursing care?

· What is the meaning of autonomy?

 

 

BOOKS USED IN THIS MODULES

1. Cook, S. (2008). Customer Care Excellence: How to create an effective Customer focus (5th Ed.). Philadelphia: Kogan Page Publishers.

2. Berman, A., Synder, S., Kozier & Erb’s. (2014). Fundamental of Nursing: Concepts, Process and Practices (9th Ed.). Pearson New International

3. Craven, F.R., & Hirnle, C. J. (2008). Fundamentals of Nursing (6th Ed).Philadelphia, USA: Lippincott Williams and Wilkins Dasha, S. K., & Pandab, A. K. (2011). Managing Customer Relationships in Private Health Care.

4. Fry, S.T., & Johnstone, M.J. (2008). Ethics in Nursing Practice: A guide to ethical decision making (3rd Ed). United Kingdom: Blackwell

5. Kozier & Erb’s., Bernman, A., & Snyder, S. (2014). Fundamentals of Nursing Concepts and practice (9th Ed.). Edinburgh Gate: Pearson Education Limited \

6. Potter, P., & Perry, A. (2005). Fundamental of Nursing (6th Ed.). USA: Mosby Company

7. TNMC. (2007). Code of Professional Conduct for Nurses and Midwives in Tanzania. Dar es Salaam: Tanzania

8. TNMC. (2009). Nursing Ethics: A manual for Nurses. Dar es Salaam: Tanzania.

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